Frequently Asked Questions

Website Speed Optimization Service FAQ's

FAQ's for the Joomla and WordPress speed optimization services we offer. if you have any further questions about the service we offer please contact us at the website.

Website Speed Facts

The follow website speed facts will provide you with some evidence from experts to why its so important to have a fast WordPress or Joomla website.

  1. 79% of web shoppers who have trouble with website performance say they won’t return to the site again. (KissMetrics)
  2. 73% of mobile internet users say that they’ve encountered a website that is too slow to load. (Fiverr)
  3. 51% of mobile internet users say that they’ve encountered a website that crashed, froze, or received an error. (Raven)
  4. 47% of consumers expect a website speed page load in 2 seconds or less. (Innovation Insights)
  5. 44% of them would tell a friend if they had a poor experience shopping online. (GlobalDots)
  6. 40% abandon websites that take more than 3 seconds to load. (KissMetrics)
  7. 38% of mobile internet users say that they’ve encountered a website that wasn’t available. (Shoprocket)
  8. 22% is the average increase in website load speed per year. (Radware)
  9. 18% of mobile users will abandon a website if it doesn’t load in less than 5 seconds. If it takes more than 10 seconds to load, 30% will abandon the site. (KissMetrics)
  10. 5 seconds is the average page load time this year. (Pingdom)
  11. A 1 second delay in page response can result in a 7% reduction in conversions. (eConsultancy)
  12. If an e-commerce site is making $100,000 per day, a 1 second page delay could potentially cost you $2.5 million in lost sales every year. (Amazon)
  13. Users begin to drop off a site when its response time is longer than 2.5 seconds. (Forrester)
How Do I Order The WordPress Speed Optimization Service

To order the WordPress Website Speed optimization service we offer at the website please complete the following steps.

  1. Visit the following https://www.websitespeed.services/wordpress-speed-optimization/ to review the information about the WordPress service we offer.
  2. Select the speed up my WordPress website button.
  3. Select the add to cart button to add the service to the cart.
  4. Select the proceed to checkout button to enter your details for the order.
  5. Once you have completed the order form you will be redirected to paypal.com to confirm your purchase.
  6. Paypal accepts all major credit cards and you can pay with your credit card if you don’t have a PayPal account.
  7. Once we have successfully received your payment for the service we will contact you by email to request all the details about your website.
  8. Please note it will take about 2 working business days to complete the website speed optimization work on your WordPress website.
  9. You will receive a report before we start the website speed optimization work and after we have completed the work so you can compare the difference in your website speed.
  10. You will also receive a report detailing all the tasks we have completed to optimize your WordPress website.
  11. If you have any questions about the service we offer please contact us at the website.
How long will it take to speed up the website

We aim to deliver the Joomla and WordPress speed optimization services we offer at the website within 3 working business days.

The is based on you providing us with the correct information to ensure we can access the following

  1. Web hosting control panel details
  2. Web hosting FTP details
  3. Joomla super administrator account details for Joomla based websites.
  4. WordPress website administrator details

Once we have received and confirmed the above information is correct we will start the website speed optimization work on your Joomla or WordPress website.

If you have any questions please contact us at the website.

what support do you offer

We offer 30 days support for the Joomla and WordPress speed optimization services we offer at the website.

Should anything go technically wrong with the website after we have complete the optimization work we will fix the technical issue for you.

Please note before we start the work to speed up the website we will take a full back of the Joomla or WordPress website first.

This ensures that we always have a fully functional version of your website which we can easily restore.

If you have any questions please contact us

How can i test my website speed

You can test the speed of your WordPress or Joomla website using a number of online website speed testing tools which basically analyses the website using a number of measurements from various locations around the world to find out how fast the website is.

We have put together a list of free to use website speed testing tools which you can use to test how fast your Joomla or WordPress website loads.

However we do recommend https://gtmetrix.com and https://tools.pingdom.com and Web page test which both provide reliable results.

Gtmetrix 

Uses Google Page Speed and Yahoo! Yslow to grade your site’s performance and provides request details in waterfall chart so you can see what request needs tweaking. By default, it runs a test from Canada however if you do a free registration, you will be able to run a scan from Dallas, Hong Kong, London and Sydney.

Pingdom 

lets you choose a test from Melbourne, New York, San Jose, Sweden and Texas

You get a summary of the test results including performance grade, insights, content size by type/domain/type.

Pingdom also let you drill down the each request so you can examine HTTP response & request headers

Web page test

Allows you to run website performance tests from multiple locations worldwide.

Each location includes one or multiple browsers (Chrome, IE, Firefox, etc. cover the broad range of testing.

Web page test breaks down the page load time so you can focus on the following.

  1. Time is taken to load on the first view
  2. Time is taken to load on repeat view
  3. Content breakdown by request/type
  4. Document complete time
  5. Fully loaded time
  6. First-byte time
  7. Waterfall view
  8. Connection view
  9. Request details and headers
  10. CDN details

Google Page Speed Insights

The Google page speed insights tools is a good website speed testing tool which allows you to test the overall performance of the website on both desktop and mobile web browsers

Google Test Your Mobile Website Speed

This is another free website speed tool from Google which is designed specifically for mobile websites which is a massive growth area compared to desktop website versions. The free tool allows you to test the over performance of the website using a number of google measurement tools.

Site Relic 

Allows you to test your website from 9  global locations on desktop and mobile. You can choose to test from one of the locations or all the locations.

The test includes all the key metrics including TTFB, Fully load time, Resolving IP address, Waterfall requests and Page size

The above are just some the website speed testing tools you can use to test the overall performance of your Joomla or WordPress website.

What Versions of Joomla And WordPress Do You Support

Before ordering the Joomla or WordPress speed optimization services we offer to speed up your website we recommend that the website is running the latest version of Joomla or WordPress.

To find out if the website is running the latest version of Joomla or WordPress just log into the website administrator area of the website and it will tell you that your running the latest version.

If your running an outdated version of Joomla or WordPress you will be required to update the website.

This will ensure you get the full benefit from the services we offer. As and when new versions of Joomla and WordPress are released by the development teams new improvements are made to the core code to enhance the overall performance of the code and the MYSQL database which in turn will make your website more stable and secure plus faster.

How much does the service cost

Both the Joomla and WordPress speed optimization services we offer at the website cost only $149.00 per service

  1. https://www.websitespeed.services/joomla-speed-optimization/
  2. https://www.websitespeed.services/wordpress-speed-optimization/
  • The service Covers unlimited pages on a single website.
  • This is a fixed one time payment with no monthly payment fees
  • The time to complete the work is 3 working business days.
  • If we don’t speed up your website and make it load in 3 seconds or less you will receive a full refund.
Money Back Guarantee

We are confident in the Website performance services we offer.

We are sure that we can improve the overall speed of your WordPress or Joomla website to help you get higher rankings in Google and to bring more customers and sales to your site.

We offer a full money back guarantee.

If we do not make your website load in 3 seconds or less based on the FULLY LOADED TIME included the report from GT Matrix we will provide you with a full refund.

When will the service be delivered

After we have successfully received payment via PayPal for the service and the information we need from you it will take 3 working business days for us to complete the website speed optimization work.

What information do you need

We need the following information from you in order to complete the website speed optimization work for you.

  1. Your website address.
  2. Website hosting control panel ( cpanel or plesk ) user name and password login details.
  3. FTP address plus user name and password.
  4. MYSQL phpMyAdmin access including user name and password.
  5. WordPress or Joomla admin user name and password.
How Do I Order The Joomla Website Speed Optimization Service

To order the Joomla Website Speed optimization service at the website please complete the following steps.

  1. Visit the following https://www.websitespeed.services/joomla-speed-optimization/ to review the information about the Joomla service we offer.
  2. Select the speed up my Joomla website button.
  3. Select the add to cart button to add the service to the cart.
  4. Select the proceed to checkout button to enter your details for the order.
  5. Once you have completed the order form you will be redirected to paypal.com to confirm your purchase.
  6. Paypal accepts all major credit cards and you can pay with your credit card if you don’t have a PayPal account.
  7. Once we have successfully received your payment for the service we will contact you by email to request all the details about your website.
  8. Please note it will take about 2 working business days to complete the website speed optimization work on your Joomla website.
  9. You will receive a report before we start the website speed optimization work and after we have completed the work so you can compare the difference in your website speed.
  10. You will also receive a report detailing all the tasks we have completed to optimize your Joomla website.
  11. If you have any questions about the service we offer please contact us at the website.
Is my website safe with you

We will always complete a full backup of your WordPress or Joomla website before we start  the work.

We also take a full backup of the website after we have completed the work for you.

In the rare case that something goes wrong we can quickly restore the backup of the site we took to bring your website back to normal state.

Will my website be offline

You WordPress or Joomla website will not be offline.

The website speed optimization work we complete on the website does not require us to take your website offline however will need the following information from you

  1. Your website address.
  2. website hosting control panel ( cpanel or plesk ) user name and password login details.
  3. FTP address plus user name and password.
  4. MYSQL phpMyAdmin access including user name and password.
  5. WordPress admin user name and password.
Is it for the whole site or just the home page

The optimization work we do is for the whole website not just for the home page.

For example if you have install an e-commerce plug-in for WordPress or Joomla we will optimize the pages for the e-commerce element of the website to.

Payment Methods

We currently only accept payments via PayPal for the website speed optimization services we offer at the website.

PayPal is a safe and secure way to pay for products and services online which is used by millions of websites around the world.

PayPal also accepts all major debit and credit cards.